- Pay as you Go lessons require one lesson paid in advance at all times due to the 24hrs cancellation policy
- 24hrs notice must be given to cancel or change a lesson otherwise the lesson will be counted as made and therefore charged to the full price of the lesson
- Block bookings are not cash refundable
- The hourly discount only applies to block bookings that have been paid in advance and completed; In the event of requesting a refund before completing all the hours, the full hour rate will be applied to the hours taken
- Payments and Block bookings made in advance will expire within a year from purchase
- Weekend lessons cannot be cancelled
- Driving Test Cancellation Policy; Any test cancelled within three working days before the test date will be fully refundable to the pupil. In regards to any test being cancelled on the day by the DVSA due to strike’s or weather conditions. EMR SOM does not take any responsibility for any out-of-pocket expenses and a full payment for the driving test car hire is still required